Information We Collect
We collect information needed to process purchases and improve your experience, such as your name, contact details, shipping address, payment-related details, and order history. We may also gather device, browser, and usage information to help us understand how visitors use our website and to maintain its performance.
How We Use It
Your information is used to fulfil orders, arrange delivery, provide customer support, and share important updates about your purchase. We may also use it to improve our products, personalise your shopping experience, prevent fraud, and comply with legal or regulatory requirements. We do not use your data for unrelated purposes without a lawful basis.
Sharing and Disclosure
We may share your information with trusted service providers who help us operate our business, such as payment processors, delivery partners, and website support services. These third parties are permitted to use your data only to perform their assigned functions. We may also disclose information where required by law or to protect our rights.
Your Privacy Choices
You have the right to access, correct, or request deletion of your personal information, subject to applicable legal obligations. You may also choose to manage cookie preferences or opt out of certain marketing communications. If you wish to update your details or raise a privacy concern, please contact us using the information provided on our website.
Data Security Measures
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. While no online system can be guaranteed as completely secure, we work continuously to maintain strong safeguards and handle data responsibly across our operations.
Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality, remember preferences, and analyse site traffic. These tools help us understand user behaviour and enhance the browsing experience. You can manage cookie settings through your browser, although some features of the site may not function properly if cookies are disabled.